Shipping Information
At ShopandTop, we are committed to delivering your orders safely and on time. Below is all the information you need regarding our shipping policies, rates, and timelines.
1. Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has been shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location and the selected shipping method.
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
International Shipping | 7-15 business days | Calculated at checkout |
Please note that delivery times are estimates and may vary depending on external factors such as weather conditions, customs delays, or carrier issues.
3. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
4. International Shipping
We currently offer international shipping to select countries. International shipping rates will be displayed at checkout. Please be aware that customs duties and taxes may apply, depending on your country’s regulations, and are the responsibility of the customer.
5. Shipping Delays
While we strive to meet our delivery timelines, there may be delays due to circumstances beyond our control. We will notify you promptly if there are any unexpected delays with your order.
6. Undelivered Packages
If your package is marked as delivered but you haven’t received it, please contact us at shopandtop@outlook.com, and we will work with the carrier to resolve the issue.
7. Contact Us
For any shipping-related questions, feel free to reach out to our customer service team at shopandtop@outlook.com.